Certified Reconditioning Process

Certified Reconditioning Process

Reconditioning Process

The title “Vitamix Certified Reconditioned machine” must be earned.

Only a select few machines will pass the rigorous inspection detailed below. A significant scratch on the blender base, an unusual sound from the motor, or a date stamp more than five years old will automatically disqualify a machine, requiring it to be recycled.

Once a machine has been reconditioned, two additional quality control inspections are performed before it’s shipped to you. And when you join the Vitamix family, you’ll get more than a blender. You’ll enjoy access to free, unlimited customer support, recipes from our culinary team, and a community of Vitamix enthusiasts on our social networks.

17-Point Checklist

Blender Base

  1. Blender base exterior is free of significant scratches and chips on all four sides
  2. Four rubber feet are present and in-tact
  3. Six-foot power cord is inspected and secured properly with clips
  4. Switches are clean and operational
  5. Faceplate label is present and free of scratches
  6. Rubber centering pad is in-tact and free of significant scratches or wear

Motor and Control Panel

  1. Variable Speed Dial is functional and responsive (when applicable)
  2. High/Low speeds are functional (when applicable)
  3. Pulse is functional (when applicable)
  4. Pre-Programmed settings are functional (when applicable)
  5. On/Off is functional
  6. Start/Stop is functional (when applicable)
  7. Electrical safety test

Container & Blade

  1. Blade is less than one year old, free of rust, dull edges, and any signs of damage, or is replaced with a new part
  2. Blade assembly rotates easily with slight, even resistance
  3. Container and blade are santitized in high-temperature dishwasher
  4. Container shows proper coupling and blade balance when placed on blender base

New Components

  • Any component above that does not pass inspection is replaced with a brand new part. If a part cannot be replaced, the entire unit is recycled.
  •  Occasionally, due to Vitamix inventory levels, Vitamix may ship a new blender to a customer who has purchased a Certified Reconditioned machine.
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