FAQ - Beverage Blenders

Quick & Quiet has a dual blade construction which features a secondary blade for low volumes. This additional blade doubles the cutting edge for faster, more frequent cuts and reduced blend times. The top blade has an aggressive pitch or angle, which helps direct flow and cut ingredients which also helps reduce blend time.

The sound enclosure is the same as The Quiet One. Because of Quick & Quiet’s larger motor, extra foam was added in the motor base for additional sound dampening.

Quick & Quiet’s more powerful motor, innovative container and blade design, updated controls, and 20 A power work together to attack tough recipes more aggressively and produce quality results more consistently. 

Quick & Quiet’s additional programs give customers more versatility, especially those who need a large number of presets. The extra programs also expand customers’ ability to update menus with more difficult recipes like smoothie bowls and lower volume blends. 

Overheating can happen with any piece of equipment. Quick & Quiet proactively addresses market changes like the need for more back-to-back blends, more difficult recipes, and speed of service challenges by incorporating preventative measures like overheating feedback.

The Accelerate container has a new lid, container design, blade assembly, retainer nut, NFC smart technology, and a metal insert stabilizer to help manage difficult blends. Ergonomically designed with a lower handle, the Accelerate improves hand position and pourability and reduces stress on employees’ wrists. The Accelerate container also includes smart technology to help customers track container life better and keep preventative maintenance up to date.  

In some cases, depending on usage and care, components may need to be replaced over time. Quick & Quiet is built to handle tough back-to-back blends with the benefit of reducing warranty claims and minimizing issues like blender down time and labor costs. 

Quick & Quiet has a 4 year, or 700 hours warranty, whichever comes first. Quick & Quiet’s ability to track hours used for the motor and container makes proper blender maintenance easier and customer calls less frequent. 

The Quiet One's Sound Enclosure is held in place by magnets.  First, remove the door by spreading the sound enclosure hinge points away from the hinge detents on the sides of the back cover. Once the front door is removed, place one hand on the back of the motor base and place your other hand on the top corner of the back cover.  In a diagonal motion, pull the top corner of the sound enclosure toward the front opposite corner of the machine.  

No. The design of the machine is such that the drive socket can be removed or installed easily without having to remove these items.

Because of the sealing nature of the sound enclosure, fruit juice, sugars or mixes that are spilled onto the sealing gasket of the back cover may become excessively sticky and bond the door closed. If this occurs, remove the entire Sound Enclosure and soak it in a warm soapy water solution.

No, the sound enclosure is made from a polymer called Tritan™. This material is great for sound reduction and durability in certain applications, but it is not dishwasher safe.

No. If exposed to the high temperature in a dishwasher, the sound reducing pad will become distorted and possibly swell in size.

After removing the sound enclosure, use your thumb to roll one of the front corners of the pad upward and pull the gasket diagonally toward the opposite rear corner of the motor base.

Vitamix® warrants to the original end-user that:

Motor Base:

If the motor base fails within thirty (30) days from the original date of purchase, Vitamix will replace the motor base without charge.

If the motor base fails after thirty (30) days but within one year from the original date of purchase, due to a defect in materials or workmanship, Vitamix will assume the cost of all parts and labor necessary to repair the motor base.

If the motor base fails after one year but within three (3) years from the original date of purchase due to a defect in materials or workmanship, Vitamix will assume the cost of the parts deemed necessary to repair the base.

Container, Lid, Blade Assembly, and Sound Enclosure: (if included)

The container, lid, blade assembly and, where included, a Vitamix-manufactured sound enclosure are warranted against defects in material and workmanship for one year from the original date of purchase.

No. All materials for The Quiet One® and every other Vitamix® machine are specifically selected for their performance and diligently tested for their tolerance of such ingredients.

The Advance®, 64-ounce Standard, 48-ounce Standard, and 32-ounce Standard containers all work with The Quiet One.

No. There are seals beneath the drive socket and base plate. In addition, the sound reducing pad has a lip around it that seals it to the base plate. The base plate has drain channels that funnel fluids away from the motor shaft.

There are three different ways to measure your machine’s use. The first is a motor life timer. This displays the number of hours that the motor has been in operation. The second is a total cycle counter that shows the number of times the machine has been cycled. The third is a resettable count meter that can be used to compare the number of blends to register receipts.

To access this information on The Quiet One®:

With the machine in the “Off” position, hold down the number two program button, and turn the machine on. Continue to hold the number two button for seven to ten seconds as it cycles through the temperature and cycle count number. See your Owner’s Manual for complete instructions.

You can check the motor temperature by turning the machine off, holding the number 2 button for 7 to 10 seconds and then reading the temperature.  Under normal operation, the display will read Temp: Norm. If you do not see this reading, leave the machine off until the temperature returns to normal. To cool the machine, you can also operate the unit without a container, but with the sound enclosure door closed. This will circulate the warm air out and away, and bring cool air into the motor area.

No. If the sound reducing pad is placed on a dry, flat surface free from excessive heat, it will return to its normal shape after a few days.

No. Light cleaning with a sanitizer will not hurt the sound reducing pad.  However, do not leave the sound reducing pad soaking in sanitizer.