Vitamix is providing a free repair kit that includes parts that consumers can easily install themselves. The repair kit will consist of a protective plastic shroud to attach over the blade base and additional instructional labels. Consumers may call 1-855-215-5178 from 8 a.m. to 8 p.m. EST Monday through Friday, and 9 a.m. to 6 p.m. EST Saturday through Sunday to request a repair kit or online at BlendingCupBowlRecall.expertinquiry.com. Once you receive the easy-to-use repair kit, simply follow the instructions to install the shroud – no tools are required – and you are ready to blend again.
